User Support: Difference between revisions
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* IRC (witch Matrix and Telegram bridges) | * IRC (witch Matrix and Telegram bridges) | ||
* Mailing lists | * Mailing lists | ||
* Forum | |||
=== Other resources === | |||
Userbase wiki | |||
Application handbook | |||
== Comparison == | |||
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| Example || Example || Example || Example | | Example || Example || Example || Example | ||
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== Future solutions == | == Future solutions == | ||
Revision as of 09:02, 12 September 2019
| Under Construction |
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| This is a new page, currently under construction! |
User Support
Current means to get user support
- IRC (witch Matrix and Telegram bridges)
- Mailing lists
- Forum
Other resources
Userbase wiki Application handbook
Comparison
| Media | Infrastructure | Pros | Cons |
|---|---|---|---|
| Mailing lists | ours (external archives) | Reliable, searchable, time zone independent | external archives, GDPR issues, mail volume for devs |
| IRC | Freenode | real time, fast, no public archives (privacy) | limited media posting, archiving in private logs only, time zone dependent |
| forum | ours | fast, searchable, categorized, time zone independent | mail alerts limited, RSS not always working |
| Example | Example | Example | Example |
| Example | Example | Example | Example |