Plasma/Active/mail: Difference between revisions
Mbohlender (talk | contribs) Created page with "= Usecases = We need to agree on the usecases we want to support in the future Mail application of PA. Feel free to add anything to "unclassified" that comes to your mind. ..." |
Changed priority for synchronization form E to Z, for Create/Modify signature from C to P, and did some textual improvements |
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= | == User Actions == | ||
=== Common === | |||
Actions that are part of regular usage of Kmail Active (if they are available), and thus should be presented prominently in the UI | |||
* read up on new/important emails and decide what to do with them quickly | |||
** reply to sender/all/list | |||
* read up on new emails and decide what to do with them quickly | ** forward | ||
* | ** move to trash / a favorite folder | ||
** mark as important/unread | |||
** Mark as spam (if local spam filtering is activated) | |||
* write new emails from scratch | * write new emails from scratch | ||
** select to/cc/bcc | |||
** spellcheck (instant) | |||
* switch accounts | |||
* open favorite folder | |||
=== Uncommon === | |||
Actions which are not performed every day, but more often than rarely. Should be accessible when needed, but may take a few steps to execute | |||
== | |||
* find specific old mail to look up some information | * find specific old mail to look up some information | ||
* manage email | ** browse the folder hierarchy | ||
** Add a folder to favorite folders | |||
* manage email | |||
** move to any folder | |||
** tag (SLC) | |||
* Show additional details for a mail (all headers, mail size etc.) | |||
During email creation: | |||
* send as urgent | |||
* request disposition notification | |||
* attach file | |||
* switch signature insertion on/off | |||
* encrypt/sign (only if PGP/SMIME is configured) | |||
* format HTML mail | |||
=== Rare === | |||
Actions that are performed only occasionally or only once at initial setup. Can be in separate UIs | |||
* setup / configure | |||
**account(s) | |||
**encryption | |||
**signature | |||
**spellchecker | |||
* | * create / manage filters | ||
* import / export mail | * import / export mail | ||
* create | |||
* print mail | === SLC === | ||
* | Action that can be performed via SLC and thus do not need to be part of the main UI | ||
* PIM interaction | |||
** add to address book | |||
** create event from mail | |||
** create task from mail | |||
** connect to Activity | |||
*print mail ?? | |||
* tag | |||
= Requirements and Supported User Actions for KMail Active = | |||
== Requirements == | |||
C=core/basic features; program does not work without | |||
P=performance features: Not absolutely necessary, but create the impression of a good product | |||
Z=buzz features, not expected by default | |||
E=exotic (not really needed?) | |||
=== Safety / Capabilities === | |||
*(C) Support multiple accounts | |||
*(C) Support standard protocols (IMAP, POP3, SMTP) | |||
*(?) Supports authentication via NTLM (Microsoft Windows) and GSSAPI (Kerberos) <span style="color:blue">Thomas: We should support these only if are essential for many business users.</span> | |||
*(C) Supports plain text and secure logins, using SSL and TLS. | |||
*(P) Native support for inline OpenPGP, PGP/MIME, and S/MIME encryption | |||
*(P) Filter spam (Integration with popular spam checkers, e.g. SpamAssassin, Bogofilter, etc.) | |||
*(P) Provide user defined rules | |||
*(Z) Provide synchronization features (e.g. owncloud) | |||
=== Receive / Read === | |||
*(C) Notification for new messages | |||
*(C) Show text emails | |||
*(P) Show html emails | |||
*(Z) Show extended html stuff (background) | |||
*(P) Replace text smilies with emoticons | |||
*(P) Convert html 2 text (ability to display plain text only from an HTML mail) | |||
*(C) Handle long lists of receivers (collapse/expand, cut, …) | |||
*(P) Show details (email header) | |||
=== Send / Compose === | |||
*(C) Create new text mail | |||
*(P) Create new html mail | |||
*(C) Select To/CC/BCC | |||
*(C) Reply to Sender/All | |||
*(P) Reply to mailing list | |||
*(C) Forward message | |||
*(P) Send as urgent | |||
*(P) Request disposition notification | |||
*(P) Insert signature | |||
*(P) Attach file(s) | |||
*(Z) Compress attachments | |||
*(P) Check spelling (as-you-type and on demand) | |||
=== Organize / View === | |||
*(C) Integration of international character sets | |||
*(P) Mark item (read/unread, important, tag (SLC)…) | |||
*(Z) Link item (task, appointment, notes) | |||
*(Z) Add sender(s) to contacts | |||
*(P) Move items to folders | |||
*(P) Create folders | |||
*(P) Search for items (find specific old mail) | |||
*(C) Navigate folder hierarchy | |||
*(C) Move to trash | |||
*(P) Create/Apply filters | |||
*(C) Sort items by property (time, sender, receiver...) | |||
*(E) Import/Export emails | |||
=== Configuration === | |||
*(P) Create/Modify signature | |||
*(Z) Provide alternate views (compact list, ...) | |||
*tbd. | |||
=== Usability === | |||
*(C) Make reading/writing efficient (minimize actions/clicks to start a function) | |||
*(C) Provide adequate feedback | |||
*(C) Check user input and let user confirm when necessary | |||
*(C) Provide support (tooltips on demand) | |||
*(C) Implement controls according system standard and organize workflow conform to user expectations | |||
*(P) Provide individualization features | |||
*(E) Let users control the processing (speed, direction, etc.) | |||
=== User Experience === | |||
* Use standard UI components | |||
* Design aesthetically pleasing GUIs | |||
*tbd. | |||
Latest revision as of 12:20, 28 June 2013
User Actions
Common
Actions that are part of regular usage of Kmail Active (if they are available), and thus should be presented prominently in the UI
- read up on new/important emails and decide what to do with them quickly
- reply to sender/all/list
- forward
- move to trash / a favorite folder
- mark as important/unread
- Mark as spam (if local spam filtering is activated)
- write new emails from scratch
- select to/cc/bcc
- spellcheck (instant)
- switch accounts
- open favorite folder
Uncommon
Actions which are not performed every day, but more often than rarely. Should be accessible when needed, but may take a few steps to execute
- find specific old mail to look up some information
- browse the folder hierarchy
- Add a folder to favorite folders
- manage email
- move to any folder
- tag (SLC)
- Show additional details for a mail (all headers, mail size etc.)
During email creation:
- send as urgent
- request disposition notification
- attach file
- switch signature insertion on/off
- encrypt/sign (only if PGP/SMIME is configured)
- format HTML mail
Rare
Actions that are performed only occasionally or only once at initial setup. Can be in separate UIs
- setup / configure
- account(s)
- encryption
- signature
- spellchecker
- create / manage filters
- import / export mail
SLC
Action that can be performed via SLC and thus do not need to be part of the main UI
- PIM interaction
- add to address book
- create event from mail
- create task from mail
- connect to Activity
- print mail ??
- tag
Requirements and Supported User Actions for KMail Active
Requirements
C=core/basic features; program does not work without
P=performance features: Not absolutely necessary, but create the impression of a good product
Z=buzz features, not expected by default
E=exotic (not really needed?)
Safety / Capabilities
- (C) Support multiple accounts
- (C) Support standard protocols (IMAP, POP3, SMTP)
- (?) Supports authentication via NTLM (Microsoft Windows) and GSSAPI (Kerberos) Thomas: We should support these only if are essential for many business users.
- (C) Supports plain text and secure logins, using SSL and TLS.
- (P) Native support for inline OpenPGP, PGP/MIME, and S/MIME encryption
- (P) Filter spam (Integration with popular spam checkers, e.g. SpamAssassin, Bogofilter, etc.)
- (P) Provide user defined rules
- (Z) Provide synchronization features (e.g. owncloud)
Receive / Read
- (C) Notification for new messages
- (C) Show text emails
- (P) Show html emails
- (Z) Show extended html stuff (background)
- (P) Replace text smilies with emoticons
- (P) Convert html 2 text (ability to display plain text only from an HTML mail)
- (C) Handle long lists of receivers (collapse/expand, cut, …)
- (P) Show details (email header)
Send / Compose
- (C) Create new text mail
- (P) Create new html mail
- (C) Select To/CC/BCC
- (C) Reply to Sender/All
- (P) Reply to mailing list
- (C) Forward message
- (P) Send as urgent
- (P) Request disposition notification
- (P) Insert signature
- (P) Attach file(s)
- (Z) Compress attachments
- (P) Check spelling (as-you-type and on demand)
Organize / View
- (C) Integration of international character sets
- (P) Mark item (read/unread, important, tag (SLC)…)
- (Z) Link item (task, appointment, notes)
- (Z) Add sender(s) to contacts
- (P) Move items to folders
- (P) Create folders
- (P) Search for items (find specific old mail)
- (C) Navigate folder hierarchy
- (C) Move to trash
- (P) Create/Apply filters
- (C) Sort items by property (time, sender, receiver...)
- (E) Import/Export emails
Configuration
- (P) Create/Modify signature
- (Z) Provide alternate views (compact list, ...)
- tbd.
Usability
- (C) Make reading/writing efficient (minimize actions/clicks to start a function)
- (C) Provide adequate feedback
- (C) Check user input and let user confirm when necessary
- (C) Provide support (tooltips on demand)
- (C) Implement controls according system standard and organize workflow conform to user expectations
- (P) Provide individualization features
- (E) Let users control the processing (speed, direction, etc.)
User Experience
- Use standard UI components
- Design aesthetically pleasing GUIs
- tbd.